Return & Exchange Policy

Simple, Easy & Hassle-Free Returns

At Flavour Bite, customer satisfaction is our top priority. We take pride in delivering premium-quality peanut butter and ensuring every order meets your expectations. If for any reason you are not completely satisfied with your purchase, we offer a simple and transparent Return & Exchange Policy to make the process smooth and stress-free.

Return Eligibility

You can request a return or exchange within 7 days of receiving your order.

To qualify for a return:

• The product must be unused and unopened
• The original packaging must be intact
• The item should be in resalable condition
• Proof of purchase or order confirmation is required

Due to hygiene and food safety standards, opened or used food products cannot be returned.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or wrong product, we sincerely apologize for the inconvenience.

In such cases, we offer:

• Free product replacement
• Full refund including shipping charges
• Fast support for quick resolution

Please report the issue within 48 hours of delivery and share:

• Your order number
• Product photos
• Clear images of damage or issue

This helps us resolve your request faster.

Return Process

To request a return or exchange:

• Contact our customer support team
• Share your order details
• Mention the reason for return
• Attach supporting photos if required

Our team will review your request and provide return instructions promptly.

Refund Policy

Once we receive and inspect the returned product:

• Refunds are processed within 5–7 business days
• The refund will be sent using your original payment method
• Confirmation will be shared once completed

Please note that refund timing may vary depending on your payment provider.

Exchange Policy

For eligible exchanges:

• Replacement products are shipped after return approval
• Exchange requests are subject to stock availability
• If the product is unavailable, a refund may be offered instead

Return Shipping Charges

Return shipping costs are generally the responsibility of the customer unless:

• The item is damaged
• The product is defective
• The wrong item was delivered
• The error occurred from our side

In such cases, we cover all shipping costs.

Customer Support

We are always here to help and ensure your shopping experience remains smooth and satisfying.

For any return, refund, or exchange assistance, please contact us:

Email:  export@flavourbitefoods.com    
Your trust means everything to us, and we are committed to providing the best service possible.